At PT Exitco Global Trading ("Exitco", "we", "us", or "our"), accessible from exitco.net, one of our main priorities is the privacy of our visitors and B2B partners. This Privacy Policy document contains types of information that is collected and recorded by Exitco and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect information that you provide directly to us when utilizing our Request For Quote (RFQ) forms, email communications, or WhatsApp business channels. The personal and corporate information we collect may include:
- Full Name
- Corporate Email Address
- Company Entity Name
- Destination Country / Shipping Address
- Phone Number / WhatsApp Number
- Details regarding order specifications and volume requirements
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and supply chain operations.
- Process your Request For Quote (RFQ) and fulfill sample delivery.
- Communicate with you, either directly or through one of our trade representatives, to provide customer service, order updates, and contract negotiations.
- Send you proforma invoices, commercial invoices, and shipping documents (Bill of Lading, Certificate of Origin, etc.).
- Find and prevent fraud to ensure secure international trade transactions.
3. Data Sharing and Disclosure
We strictly protect your corporate confidentiality. We do not sell, trade, or rent your personal or corporate identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our business partners, trusted affiliates, and advertisers.
We may disclose your information only in the following necessary circumstances:
- Logistics Partners: To shipping lines, freight forwarders, and courier services solely for the purpose of delivering physical samples and commercial containers to your destination.
- Legal Requirements: If required by international law, export regulations, or in response to valid requests by public authorities (e.g., Customs).
4. Log Files and Cookies
Exitco follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users' movement on the website.
5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our site. Communication between the site and its Users happens over an SSL secured communication channel and is encrypted and protected.
6. Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact our Official Trade Desk: